Return & Refund Policy
Learn about our return, refund, replacement, and cancellation guidelines for purchases made through FitLife Nutrition Hub.
AtFitLife Nutrition Hub, customer satisfaction is important to us. We are committed to providing quality nutrition and wellness products along with a reliable shopping experience. If you experience any issues with your order, please review the information below regarding returns, refunds, replacements, and cancellations.
Return Eligibility
- • Return requests must be submitted within 7 days of delivery.
- • Products must be unused, unopened, and in their original packaging.
- • Products showing signs of use, tampering, or damage caused after delivery may not be eligible for return.
- • Proof of purchase may be required to process return requests.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, expired, or incorrect product, please contact us within48 hoursof delivery. To help us investigate the issue quickly, please provide clear photographs of the product, packaging, and shipping label.
- • Product replacement (subject to availability)
- • Store credit where applicable
- • Refund after review and approval
Refund Policy
Once a returned product is received and inspected, we will notify you regarding the status of your refund request.
- • Approved refunds will be issued through the original payment method whenever possible.
- • Refund processing may take approximately 7–10 business days depending on your bank or payment provider.
- • Shipping charges, if any, may not be refundable unless the return is due to our error.
Order Cancellation
Orders may be cancelled before they are processed or dispatched. Once an order has been shipped, cancellation requests cannot be accepted.
Non-Returnable Items
For safety, hygiene, and quality reasons, certain nutrition, supplement, and wellness products may not be eligible for return once opened, used, or unsealed unless they are defective, damaged, expired, or delivered incorrectly.
Need Assistance?
If you have questions regarding returns, refunds, replacements, or order cancellations, please contact our customer support team. We will do our best to assist you and resolve your concerns promptly.
Last Updated:5 September 2026